Privacy Policy
Last Updated: April 4, 2026
Introduction
RoomSnap ("we", "our", or "us") operates the RoomSnap mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.
Information We Collect
Information You Provide
- Photos: You provide room photos that you wish to redesign. These photos are processed using AI services to generate redesigned versions.
- Usage Data: We track the number of redesigns you perform and your credit balance.
Automatically Collected Information
- Device Information: We may collect device type, operating system version, and unique device identifiers.
- App Usage: We collect information about how you interact with the App, including features used and time spent.
- Purchase Information: Through RevenueCat, we collect purchase history, credit balance, and payment information (processed securely through Apple App Store).
How We Use Your Information
We use your information to:
- Provide Core Services: Process your room photos using AI to generate redesigned versions
- Manage Purchases: Track your credit balance and usage
- Improve the App: Analyze usage patterns to enhance features and user experience
- Customer Support: Respond to your inquiries and support requests
- Legal Compliance: Comply with legal obligations and enforce our Terms of Service
Your Photos and AI Model Training
Your photos are never used to train AI models. While our AI service providers (Google Vertex AI) may temporarily cache images for processing purposes, your photos are not used for model training, improvement, or any other purpose beyond generating your redesigned images. All photos are automatically deleted from our servers within 7 days.
Third-Party Services
We use the following third-party services that may collect and process your information:
RevenueCat (Purchase Management)
- Purpose: Manages in-app credit purchases
- Data Collected: Purchase history, credit balance, device identifiers
- Privacy Policy: https://www.revenuecat.com/privacy
Google AI (Gemini via Vertex AI)
- Purpose: Analyzes room photos and generates redesigned images using AI
- Data Collected: Room photos and generation prompts (temporarily processed, deleted within 7 days)
- Privacy Policy: https://policies.google.com/privacy
Apple App Store
- Purpose: Processes in-app purchases
- Data Collected: Payment information, purchase history, Apple ID
- Privacy Policy: https://www.apple.com/legal/privacy/
Data Storage and Security
- Photos: Your room photos and redesigned images are stored securely in Firebase Storage for up to 7 days to enable the Gallery feature, allowing you to revisit your recent redesigns. After 7 days, all images are automatically and permanently deleted.
- Usage Data: We store usage counts and credit balance securely to manage your account.
- Security: We implement appropriate technical and organizational measures to protect your data, including encryption in transit and secure API connections.
Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal data we hold about you
- Deletion: Request deletion of your personal data
- Correction: Request correction of inaccurate data
- Opt-Out: Opt out of certain data collection and processing activities
- Data Portability: Request your data in a portable format
To exercise these rights, contact us at support@roomsnap.app.
Children's Privacy
Our App is not intended for children under 13. We do not knowingly collect personal information from children under 13.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy in the App and updating the "Last Updated" date.
Data Retention
- Photos: Stored for up to 7 days to support the Gallery feature, then automatically and permanently deleted
- Usage Data: Retained for the duration of your account and up to 1 year after account deletion
- Purchase Data: Retained as long as required by Apple and RevenueCat policies
California Privacy Rights (CCPA)
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to opt-out of the sale of personal information
- Right to deletion of personal information
- Right to non-discrimination for exercising CCPA rights
Note: We do not sell your personal information.
GDPR Compliance (EU/EEA Residents)
If you are in the EU/EEA, you have rights under the General Data Protection Regulation (GDPR):
- Legal Basis: We process your data based on contract performance (providing App services) and legitimate interests (improving our App)
- Right to Lodge a Complaint: You may file a complaint with your local data protection authority
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
- Email: support@roomsnap.app
- Website: https://roomsnap.app